9780323570404 pdf download

Client Leadership Appointment Management Medical Records Management Inventory Management Controlled Substance Management Safety in the Veterinary Practice Calculations and Conversions.

Free Global Shipping. Description Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology.

In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks! ISBN Dimensions 0 by 8. Weight 2. Chapters include the most current information on team leadership, veterinary ethics and legal issues, human resources, and finance management. Coverage of technology and procedures includes new computer screen shots and new photos.

Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients.

Review questions and suggested activities reinforce important concepts presented in each chapter. Coverage of clinical assisting ranges from examinations and history taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures.

Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. Downloadable working forms offer practice in completing sample checks, laboratory forms, and incident reports. Information on electronic banking and tax forms ensures that you adhere to the latest financial guidelines. Information on security in office communication covers the most current methods of safe, electronic communication.

Quantity: 2. Item in good condition. Textbooks may not include supplemental items i. CDs, access codes etc. Published by Saunders edition 3 , Used - Softcover Condition: Very Good. Condition: Very Good. Ship within 24hrs. Expedited shipping business days; Standard shipping business days. Ships from USA!. Used books don't have access codes, ships from U. Used - Softcover Condition: Acceptable. Condition: Acceptable. Seller: GF Books, Inc. Satisfaction Guaranteed! Book is in Used-Good condition.

Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. Used - Softcover Condition: Fair. Condition: Fair. Independent family-run bookstore for over 50 years! Buy with confidence! Book is in acceptable condition with wear to the pages, binding, and some marks within. New - Softcover Condition: Brand New. Condition: Brand New. US edition.

Excellent Customer Service. Seller: Romtrade Corp. New - Softcover Condition: New. Condition: New.